How Do I Log In For The First Time?

Once your account has been activated, you will receive two emails:

  • Username email – this email contains your Username for the Mason Stevens online system.
  • Password creation link email - follow the link to create your password. By clicking the link, you will be directed to the next page where you will be asked to submit a new password.

Once the new password meets all requirements, the page will update and state Password Updated.

You will then be prompted to accept the terms and conditions. For instructions on how to accept the terms and conditions, please click on the links below:

Investment Accounts

Super Accounts 

Alternatively, watch the video below for instructions on how to log in and accept the terms and conditions


Have any questions for us?

If you cannot find the answer you are looking for, you can submit a request and we will be in touch as soon as possible. Alternatively you can contact us on 1300 988 878, or email us at