Contributions And Withdrawals - Super and Pension

1. SuperStream (must be used by all employers)

Employers must use Superstream to make SG, employer voluntary, salary sacrifice and member voluntary contributions.

1. Direct Credit- Rollover Benefit Statement (RBS) required.
2. To be emailed along with expected amount.

1. Direct Credit
2. BPay 

Please refer to the Cash Hub > Payments In for Direct Credit & Bpay reference codes, as they vary for contribution types. Notice of intent to claim form to be emailed if relevant.

Benefit Payment Request Form is required for lump-sum withdrawals, please upload this via the Service Request function on the platform.

Cash must be available before we are able to process withdrawals.

• Partial: processed up to 3 business days on receipt documentation.
• Full: processed in 5-10 business days on receipt of documentation.
  • •  

*Timelines dependent on sell downs from models.

You can make contributions via BPay and Direct Credit.

After logging in, navigate to Cash Hub > Payments In for the correct reference codes depending on the contribution type.