Please follow the account closure process below:
Adviser to sell down assets or place full redemption from managed portfolios.
- Adviser to complete Benefit Request Form
- Adviser to email Benefit Request Form to email@example.com.
Mason Stevens SMA desk to suspend all or any new trades and switch off investment plan (if any), and move monies to SDP, but a small amount/s left in managed portfolios to allow for fees and to trigger any CGT.
Super Admin will then trigger full closure and or account conversion – account status and managed portfolios automatically go into closing (cannot be done if Corporate Actions are pending)
Super Admin, once any Income Due but Not Received (IDBNR) settle, set account status to closed and request Mason Stevens to close managed portfolios when zero.