Please follow the account closure process below:
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Adviser to sell down assets or place full redemption from managed portfolios.
- Adviser to complete Benefit Request Form
- Adviser to email Benefit Request Form to admin@mssuper.com.au.
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Mason Stevens SMA desk to suspend all or any new trades and switch off investment plan (if any), and move monies to SDP, but a small amount/s left in managed portfolios to allow for fees and to trigger any CGT.
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Super Admin will then trigger full closure and or account conversion – account status and managed portfolios automatically go into closing (cannot be done if Corporate Actions are pending)
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Super Admin, once any Income Due but Not Received (IDBNR) settle, set account status to closed and request Mason Stevens to close managed portfolios when zero.