Please follow the account closure process below:
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Adviser to sell down (if applicable) from managed portfolios and Self-Directed Portfolio (SDP).
- Adviser to complete Account Closure Form
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Adviser to email Account Closure Form to wealth@masonstevens.com.au plus relevant transfer forms if in-specie transferring out.
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System crystallises accrued fees for managed portfolios the following business day.
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System crystallises flat fees for SDP at the end of month (E.g. Account keeping fees). Within the month, Mason Stevens can arrange partial withdrawals from the account however $2000 must be left in the SDP until the end of the month for fee crystallisation. Please discuss with our team should this be required.
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Final calendar day of the month: fees are crystallised
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If there is income due, Mason Stevens to wait and make another withdrawal. If there is no more income due, ‘final withdrawal’ is selected and funds paid out.
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After final withdrawal is completed and there is $0 in the client's account, account status is set to 'Closed'